FAQs
We have answers
Overview of SleepScriptMD
What is SleepScriptMD?
SleepScriptMD is an online insomnia clinic that offers AI-assisted asynchronous care and virtual appointments with licensed providers. Patients complete an online questionnaire, and a doctor reviews and approves treatment plans, often leading to same-day prescriptions The process is HIPAA-compliant, fast, and designed for convenience
What is asynchronous care, and how does it allow for same-day prescriptions?
Asynchronous care means you don’t need a live appointment—your intake form is reviewed by an AI-assisted system, with real doctors overseeing approvals. 95% of patients receive a prescription within minutes after their information is reviewed, making same-day prescriptions possible without delays. If any risks are flagged, a provider may request additional info or schedule a virtual visit.
Is a real doctor reviewing my case before I get a prescription?
Yes. While the AI system helps process data, a licensed provider always reviews and approves every prescription. No prescriptions are auto-generated without physician oversight, ensuring safety. If there’s any uncertainty, a provider may contact you or request a virtual visit before proceeding.
Patients We Can’t Treat
Why can’t SleepScriptMD treat certain patients?
Some medical and psychiatric conditions require closer monitoring than online treatment allows. If you have severe mental health issues, high-risk medical conditions, or substance abuse problems, SleepScriptMD will refer you to in-person care to ensure your safety.
Who is considered too medically or mentally compromised for treatment?
Patients over 64, under 18, or with severe medical conditions (e.g., uncontrolled heart or kidney disease) or active psychiatric disorders are excluded. If you’re on daily sleep medications or benzodiazepines, you won’t qualify for treatment through the platform.
Why do some patients need a virtual appointment instead of asynchronous care?
If your case is more complex but not a complete exclusion, SleepScriptMD may require a virtual visit before prescribing treatment. This applies to patients on certain medications or with moderate medical or psychiatric concerns that need further evaluation.
Medications We Avoid
Are there any medications that SleepScriptMD does not prescribe?
Yes. SleepScriptMD does not prescribe benzodiazepines (Xanax, Valium, Klonopin) or Z-drugs (Ambien, Lunesta, Sonata) due to their risk of dependence. The platform focuses on safer, non-addictive sleep treatments.
Why are certain sleep medications restricted?
These medications carry addiction risks, require close monitoring, and aren’t first-line treatments for chronic insomnia. SleepScriptMD prioritizes evidence-based, long-term solutions like non-controlled medications, behavioral strategies, and supplements.
Costs to You
How much does it cost to use SleepScriptMD?
AI Path (Asynchronous Care)
- $45 for 30 days OR $120 for 90 days – Covers the provider’s assessment and prescription approval (medication cost at your pharmacy not included).
- Easy refills – Pay $45/month or $120 for 3 months to renew your prescription.
- Personalized sleep guidance – Receive expert-led, asynchronous treatment tailored to your needs.
- 24/7 AI-assisted support – Get care anytime without scheduling a visit.
- Hassle-free prescriptions – If eligible, we’ll send your prescription directly to your pharmacy.
- For uncomplicated cases – You must not have major medical concerns or be on daily sleep/psychiatric medications.
Virtual Visit (For Complex Cases)
- $110 for an Intake (15-20 min) | $85 for a Follow-up (10-15 min) – Includes a prescription sent to your pharmacy (30-day supply, if appropriate). Medication cost not included.
- One-on-one consultation – Speak directly with a licensed sleep expert.
- Fast, personalized treatment – Get a plan tailored to your specific needs.
- Ideal for complex cases – Recommended if you have moderate medical concerns or take sleep medications.
Note: If you are ineligible for treatment, you’ll receive a full refund. However, virtual visit fees are non-refundable if canceled within 48 business hours.
Are there additional fees for virtual appointments?
Included in the intake appointment fee is a 30 day prescription of your new medication (if one is offered). If you need a 90 day prescription then there is an add-on fee of $75 to make up the difference of our 30 vs 90 day prescription costs
Does SleepScriptMD accept insurance for its services?
No, SleepScriptMD is a self-pay service, and we do not bill insurance for our fees. All costs for asynchronous care and virtual visits must be paid out-of-pocket. However, you may be able to submit invoices for virtual visits to your insurance provider for potential out-of-network reimbursement, depending on your plan.
Will my insurance cover the cost of my medication?
Medication costs are separate, entirely out of our control, and must be paid directly at your pharmacy. While many insurance plans maycover some or all of the cost, we cannot guarantee coverage and are not responsible for whether your insurance pays for it. However, most of the medications we prescribe are generic and commonly covered by insurance. We recommend checking with your provider to confirm coverage for any prescribed medications.
Can I switch from asynchronous to virtual care?
Yes! If you prefer a live consultation instead of asynchronous care, you can easily schedule a virtual appointment. Just head over to this link and fill out the form to request an appointment.
Do I need insurance?
No! That’s one of the biggest benefits of this service. SleepScriptMD operates outside of insurance, making it simple and hassle-free. Plus, in most cases, the medications we prescribe are very affordable at your local pharmacy.
Treatments We Provide
What kinds of sleep treatments does SleepScriptMD offer?
A combination of non-addictive prescription medications, behavioral techniques, and natural sleep aids. Providers may recommend low-dose antidepressants, supplements, or sleep hygiene changes.
Are prescriptions the only option, or do you offer other sleep aids?
No. While medications can be an option, we prioritize evidence-based, non-prescription approaches. We often recommend CBT-I (Cognitive Behavioral Therapy for Insomnia), which can be done at home, as well as sleep hygiene strategies, which are of utmost importanceand often the most common cause of sleep issues.
Are prescriptions the only option, or do you offer other sleep aids?
No. While medications can be an option, we prioritize evidence-based, non-prescription approaches. We often recommend CBT-I (Cognitive Behavioral Therapy for Insomnia), which can be done at home, as well as sleep hygiene strategies, which are of utmost importanceand often the most common cause of sleep issues.
Additionally, we can recommend high-quality, evidence-backed supplements (such as melatonin, magnesium, and others) through Dr. Danish’s Fullscript store at a discounted rate: Fullscript Store.
If OSA (Obstructive Sleep Apnea) or other sleep disorders are suspected, we can provide a prescription for a home sleep study after a virtual consultation, in partnership with Empower Sleep: Empower Sleep.
Our focus is always on long-term sleep improvement rather than just quick fixes.
How do I know which treatment is right for me?
Your intake responses determine a personalized treatment plan, which a provider reviews and approves. If needed, they may adjust it or schedule a virtual visit for a more detailed evaluation.
Other Policies & Resources
What is the refund policy if I’m not eligible for treatment?
If SleepScriptMD cannot treat you for medical reasons, you’ll receive a full refund. However, late cancellations (within 48 business hours) for virtual visits are non-refundable.
How do I get in touch with a provider if I have questions?
Returning patients should visit https://sleepscriptmd.com/returning-patients/ and fill out the jotform of their choice.
New Patients should visit https://sleepscriptmd.com/getting-started/ and start the intake process.
Are there any educational resources available for improving sleep?
Yes. SleepScriptMD offers blogs, guides, and videoson CBT-I, sleep hygiene, supplements, and insomnia treatments. Patients receive personalized sleep tips as part of their treatment plan.
